There’s no official Delta SkyMiles® Platinum American Express Card upgrade offer that anyone can take Amex up on. But Amex sometimes presents targeted upgrade offers to certain customers. To check for one of these, log into your American Express account and select “Amex Offers.” You’ll see whether you have any upgrade offers. If you don’t see any offers, you can still request an upgrade. Call customer service at (800) 528-4800, and say “Apply for upgrade” when the automated system asks what you want to do. After you enter your card number, a representative will check whether you’re eligible. You should get a decision in a few minutes.
That’s all you have to do to apply for an upgrade. But before you do, there are a few more details you should be aware of.
Here’s how Delta SkyMiles® Platinum American Express Card upgrade offers work:
American Express will decide whether or not to approve you for an upgrade based on your credit reports, income, and payment history.
American Express does not do a hard inquiry on your credit when you ask for an upgrade, so there’s no risk to requesting one.
If you are approved for an upgrade, you will receive your new card within 7 days. You can keep using your old card until your new one is activated.
Since you’re not opening a new account, your old account information will stay the same.
There’s also a different type of Delta SkyMiles® Platinum American Express Card upgrade offer. Card members can earn up to 25,000 Medallion Qualifying Miles in their first year, and 20,000 every year after that. If you earn 25,000 Medallion Qualifying Miles and spend $3,000 on Delta purchases, you’ll earn Medallion status. Medallion members are eligible for available complimentary seat upgrades on all Delta flights.
After logging in to your American Express account, on the main page, scroll down and look for a section called "Useful Links". Under that menu, click on "Recommended Cards for You". You will be taken to a new page and shown the various Amex cards. If you already have the Delta SkyMiles® Gold American Express Card, look for the Delta SkyMiles® Platinum American Express Card or the Delta SkyMiles® Reserve American Express Card and the blue button underneath should read "Request Upgrade". I clicked on the button and was taken to a terms and conditions acknowledgment page. Upon agreeing and accepting, I was automatically approved and told I would be receiving my new card in 7-10 days. Pretty simple.
American Express Platinum does not offer priority boarding. Priority boarding is a benefit that allows cardholders to get to their seat sooner than general boarding groups. The only American Express cards that offer priority boarding are Delta SkyMiles Platinum, SkyMiles Gold, and SkyMiles Reserve. The priority boarding status will be noted on your boarding pass if the ticket was purchased with an eligible SkyMiles card. The benefit is valid only for flights on Delta and Delta-affiliated airlines.… read full answer
While you can’t get priority boarding with Amex Platinum, the card offers numerous other airline-friendly perks. Those include 5 points per $1 spent on airfare booked directly with the airline or through the Amex Travel website, an annual $200 airline fee credit, and complimentary lounge access at more than 1,200 locations worldwide.
You cannot get an American Express Platinum card companion ticket, as this offer is not available anymore. Amex dropped companion tickets as an American Express Platinum card benefit when it revamped its International Airline Program in 2017.
Previously, American Express Platinum card cardholders earned a free companion ticket after booking a first-class or business-class international flight directly through American Express. The companion ticket allowed cardholders to bring another person on that same flight, but the primary tickets were often very expensive to purchase through Amex, resulting in minimal savings. Plus, you had to pay taxes and fuel surcharges on the companion ticket.… read full answer
The closest thing to an American Express Platinum card companion ticket available right now is the Delta SkyMiles® Platinum American Express Card and the Delta SkyMiles® Reserve American Express Card companion ticket offer. They award the complimentary pass after you’ve had the card for at least 12 months. You’ll receive one ticket each year after you pay the card’s annual fee. Companion tickets are good for one domestic round-trip flight (Hawaii and Alaska excluded), and you only have to pay up to $75 in taxes and fees when you redeem the ticket.
Ultimately, it’s also worth noting that American Express Platinum card cardholders can still bring up to two companions into airport lounges free of charge.
To get American Express Platinum’s annual fee waived, call the American Express retention department at 1 (800) 452-3945. State that you’re considering cancelling or switching cards because of the high annual fee.
American Express typically does not waive annual fees entirely, but it may offer a side benefit to offset the Platinum card’s $695 annual fee. Retention offers traditionally include statement credits, bonus points or spending bonuses. If there’s no offer, a customer can always cancel the card. Downgrading to an American Express card with a lower annual fee is also an option.… read full answer
If you’re requesting an annual fee waiver because of financial hardship, American Express offers a financial relief program for eligible cardholders. If you qualify, American Express will waive the annual fee, but depending on the program, you may not be able to use your Platinum card while you’re enrolled.
There is still another way you could possibly get American Express Platinum’s annual fee waived. If you’re a military member who meets the requirements for benefits under the Servicemembers Civil Relief Act (SCRA), American Express will waive Amex Platinum’s $695 annual fee every year that you’re on active duty. You’ll still get all of the card’s benefits, which include 5 points per $1 spent on airfare booked through Amex Travel, $200 annual credits for both airline fees and Uber rides, and more.
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