How can I dispute a charge on my Mercury Credit Card? This question is about the Mercury Credit Card

How can I dispute a charge on my Mercury Credit Card?

This question is about the Mercury Credit Card

Maria Adams, Credit Cards Moderator

@m_adams • 03/07/22 This answer was first published on 03/07/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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To dispute a charge on your Mercury Credit Card, call Mercury customer service at (866) 686-2158. Alternatively, you can mail a dispute form at the following address:

Card Services - Dispute Resolution
PO Box 84064
Columbus, GA 31908

Mercury Credit Card disputes are typically resolved within 90 days, though more complex issues may take a little longer. You can still use your Mercury Credit Card as you normally would while a dispute is ongoing.

Mercury will notify you of the outcome of the dispute after they’ve completed their investigation. They will either issue a chargeback to your account for the contested amount, or allow the charge to stand. If the disputed charge is ruled to be valid, you would then have to pay that amount, including any applicable fees and interest charges that accrued during the dispute, starting from the original purchase date.

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