Card Services - Dispute Resolution PO Box 84064 Columbus, GA 31908
Mercury Credit Card disputes are typically resolved within 90 days, though more complex issues may take a little longer. You can still use your Mercury Credit Card as you normally would while a dispute is ongoing.
Mercury will notify you of the outcome of the dispute after they’ve completed their investigation. They will either issue a chargeback to your account for the contested amount, or allow the charge to stand. If the disputed charge is ruled to be valid, you would then have to pay that amount, including any applicable fees and interest charges that accrued during the dispute, starting from the original purchase date.
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