Chip Lupo, Credit Card Writer
@CLoop
To get a First Digital Card PIN, call the number on the back of the First Digital Card and ask customer service for a PIN. You will likely need to wait for the PIN to arrive via email, text, or mail.
Best Way to Get a First Digital Card PIN
- Call Synovus Bank customer service at 1 (844) 358-0074 or call the number on the back of your First Digital Card.
- Inform the representative that you want a credit card PIN.
- Receive the PIN in the mail, over text, or by email. It’s unlikely that First Digital Card customer service will be able to provide a PIN over the phone.
If your credit card had a PIN in the past, but you’ve forgotten or misplaced it, Synovus Bank may tell you to look for the PIN before they generate a new one. It may be listed in credit card-related mailings or your online account. And if you need a PIN for a cash advance, it’s important to note that cash advances have high fees and interest rates, so you’ll generally want to avoid them whenever possible.
Finally, keep in mind that even though the First Digital Card has PIN capabilities, it’s still a signature-preferred credit card. This means it may not work at unattended kiosks abroad, like in a train station or parking garage, but you should have little trouble elsewhere.

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