You should have your First Premier Mastercard in hand about 2 weeks after you were approved.
If you already got your statement, but not your card, then it might've just gotten lost in the mail. If that's the case, you should definitely call them at 800-987-5521.
I had received mine in exactly 7 business days as stated between 7 to 10 days. Ordered it Thursday after 2pm and got it in on the next following Friday.
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