Adam McCann, Financial Writer
@adam_mccann
A credit balance refund on The First Progress Platinum Elite Mastercard® Secured Credit Card is a reimbursement for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $500, but pays $600, can get a credit balance refund of the $100 that they overpaid.
Cardholders can request a First Progress Platinum Elite credit balance refund: by phone (1-866-706-5543) or by sending a written request to
First Progress CardP.O. Box 9053Johnson City, TN 37615-9053
They can get their refund in the form of a check. Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one.
Please note that you are not required to request a credit balance refund if you overpay your First Progress Platinum Elite credit card. If you have a negative balance on your account, meaning you’ve paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, First Progress is required to offer you a refund.

The First Progress Platinum Elite Mastercard® Secured Credit Card
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