How can I reach the Green Dot Platinum customer service? This question is about the Green Dot Visa® Secured Credit Card

How can I reach the Green Dot Platinum customer service?

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This question is about the Green Dot Visa® Secured Credit Card

Jamie Thompson, WalletHub Analyst

@ExTaxMan • 08/27/21 This answer was first published on 06/17/19 and it was last updated on 08/27/21.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can reach the Green Dot Visa® Secured Credit Card customer service by phone at (866) 291-0818 or by mail.

Here is how to reach Green Dot Visa® Secured Credit Card customer service:

By phone: Simply call the customer service number at (866) 291-0818. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative.

By Mail: Contact Green Dot Visa® Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:
Card Services
P.O. Box 9206
Old Bethpage, NY 11804-9201

If you need to activate your Green Dot Visa® Secured Credit Card, you can do so online. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account.

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How do I cancel my Green Dot Platinum card?

To cancel your Green Dot Platinum card, you should call Green Dot customer service phone number: (866) 291-0818. Alternatively, you can log in to your account online, go to the “Security” tab and then click on “Close Card.”

Keep in mind that closing the card may cause a drop in your credit score, so make sure you really want to do it first.

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How can I pay my Green Dot Visa Secured Credit Card?

The easiest way you can pay your Green Dot Visa® Secured Credit Card is either online or through the mobile app for iOS and Android. Alternatively, you can pay your credit card bill over the phone at (866) 291-0818 or by mail. Green Dot allows cardholders to set up automatic payments, too.

Ways to Make a Green Dot Visa® Secured Credit Card Payment

Online: Log in to your online account and click on “Make a Payment.” Then, choose how much to pay, when...

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