Chip Lupo, Credit Card Writer
To freeze a Home Depot® Credit Card, log in to your online account or the Citibank mobile app and navigate to “Citi Quick Lock ." You can also call Citibank customer service at 1 (800) 677-0232 and ask them to freeze your card, though it is much easier to lock and unlock a credit card on the app.
Freezing your Home Depot® Credit Card will temporarily prevent most purchases from being made with your card number, which can be convenient if you lost your credit card or if you’re trying to control your spending. For lost cards, it’s also important to note that you’ll never be held responsible for unauthorized purchases thanks to a $0 fraud liability guarantee.
How to Freeze a Home Depot® Credit Card Online
- Log in to your Citibank online account or mobile app.
- Pick the Home Depot® Credit Card and select “Lock Card" under the card name.
- Change the settings so that your card is in the locked position.
Locking your Home Depot® Credit Card will stop new purchases. But it will continue to allow recurring transactions, payments, credits, returns, dispute adjustments, and fees. To start using your credit card at full capacity again, just navigate back to the Citi Quick Lock page and unlock the Home Depot® Credit Card.
Home Depot® Credit Card
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