How do I reach Discover it Cash Back customer service?

There are several ways to reach Discover it Cash Back customer service, including by phone, live chat, and mail. But there aren’t unique options for each of the various Discover credit cards. All questions go through Discover’s general customer service department. But you’ll be able to talk to an actual U.S.-based representative whenever you call. And there’s a wide range of contact methods aside from the telephone.

Here’s how to reach Discover it Cash Back customer service:

• Phone: 1-800-347-2683. You can call this line 24 hours a day with any questions you have about your card or account in general. If you’re located outside of the U.S., you should instead call 1-224-888-7777. The Telephone Device for the Deaf (TDD) number is 1-800-347-7449.
• Live chat: If you’d prefer to type out your questions (and get a written record), you can use Discover’s live chat instead. For specific account information, you have to log into your account. For general information, you may also get in touch with a live chat agent without logging in.
• Twitter: You can send questions to @Discover.
• Facebook: Discover’s Facebook Page lets you securely (and privately) message Discover customer service.
• Mail: This will obviously be the slowest method of contact, but you can send any general correspondence to Discover’s mailing address: Discover Financial Services, P.O. Box 30943, Salt Lake City, UT 84130-0943.

Discover’s customer service is also 100% U.S.-based, so you won’t be transferred to any overseas call centers. If you’re looking for good customer service, Discover is among the best of the best. It ranks third for customer satisfaction, according to J.D. Power and Associates. Discover’s WalletHub Satisfaction Score of 91.41 also ranks 1st among major credit card issuers.