To cancel a Bank of America Travel Rewards credit card, call customer service at 1 (800) 732-9194 or log in to the Bank of America website or mobile app and click Help & Support to view your options. Cardholders can also cancel an account in person at a Bank of America branch, or by mail.
Be aware that if there’s a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full. In addition, you will forfeit any unused points, so be sure to redeem them before you cancel the card. You will also need to update the payment method for any recurring charges linked to your Bank of America Travel Rewards credit card.
How to Cancel a Bank of America Travel Rewards credit card
Call customer service at 1 (800) 732-9194 and enter your account number, Social Security number or telephone access ID to verify your identity. Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel. The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.
Log in to the Bank of America website or the mobile app. You can submit a secure message or initiate a live chat with a customer service representative and request that your card be canceled.
Click the branch locator tool link on the Bank of America website or mobile app for a list of Bank of America branch locations. Enter an address, ZIP code or landmark to find a branch in your area.
Send your written request to cancel the card to:
Bank of America
P.O. Box 982234
El Paso, TX 79999
It’s important to know that when you cancel a Bank of America Travel Rewards credit card, you may see a decrease in your credit score, depending on the card’s credit limit and how long you’ve had the card. You can get an idea of how much a canceled credit card will affect your credit score by using WalletHub’s free credit score simulator.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines
. This question was posted by WalletHub. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.