To cancel a Milestone credit card, call customer service at 1 (866) 453-2636 from 6 a.m. - 6.p.m., Pacific Time, seven days a week. Or, send a written request to cancel your Milestone card to Genesis FS Card Services, General Correspondence, P.O. Box 4477, Beaverton, OR 97076. The 16-digit card number is required for any cancellation request. Milestone does not have an option to cancel a card online.
When you cancel your Milestone credit card, it’s better to do so after you’ve paid the balance in full. Otherwise, you’ll have to make at least the minimum payment due each month until the entire balance is paid off. The account is not considered officially closed until there’s a zero balance, though you won’t be able to make any new purchases. The Milestone card’s annual fee is refundable only if you have not made any transactions before you cancel.
Cancelling a Milestone credit card may also affect your credit score. How much of an effect it will have depends on a number of factors such as your credit limit, payment history and how long you’ve had the card. You should expect your credit score to drop at least a few points, but you should be able to bounce back in a short period of time. Make sure to cut up your Milestone Credit Card and dispose of it once it’s been officially cancelled.
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