You can cancel your Milestone Credit Card by calling customer service at (866) 453-2636. The line is available Monday to Friday, from 6 a.m. to 6.p.m., Pacific Time. Milestone does not have an option to cancel a card online. But you can send a written request to cancel your Milestone Credit Card to the following address:
Genesis FS Card Services, General Correspondence
P.O. Box 4477
Beaverton, OR 97076-4477
Here’s what you should know before canceling your Milestone Credit Card:
- The 16-digit card number is required for any cancellation request. So, make sure you have it within reach when you call or quote it in your written cancellation request.
- It’s better to cancel your Milestone Credit Card after you’ve paid the balance in full. Otherwise, you’ll have to make at least the minimum payment due each month until the entire balance is paid off. The account is not considered officially closed until there’s a zero balance, though you won’t be able to make any new purchases.
- The Milestone Credit Card’s $35 - $99* annual fee is refundable only if you have not made any transactions before you cancel.
It is also worth noting that cancelling the Milestone Credit Card or any card for that matter, may also affect your credit score. How much of an effect it will have depends on several factors, such as your credit limit, payment history and how long you’ve had the card. You should expect your credit score to drop at least a few points, but you should be able to bounce back in a short period of time.
Cancelling your credit card without hurting your score is a bit harder, but not impossible. So, make sure you have taken everything into consideration before taking this step. Also, make sure to cut up your Milestone Credit Card and dispose of it once it’s been officially cancelled.
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