One way to lower the interest rate on a Capital One credit card is to call customer service at 1 (800) 227-4825 and try to negotiate a reduced rate. If your financial situation is especially dire, Capital One offers a credit card hardship program. Through this program, Capital One may waive the interest on an account to allow the customer to catch up on payments. The timeframe varies depending on the customer’s situation. However, these programs are limited to customers with significant hardships such as a job loss or medical emergency. Simply not paying the bill for several months does not count as a hardship.
Once you’re connected to a representative who can negotiate your interest rate, state your reason for seeking a reduced APR and ask about the hardship program if you think you may qualify. Otherwise, if you’re suddenly having trouble making your payments, you could mention your past stellar credit history, if applicable. Or, you might want to note your loyalty to the company if you’ve had their card for a long time. Speak politely, but be persistent when you negotiate.
Given that Capital One is not in the business of reducing interest rates out of charity, you’re unlikely to be successful unless you can somehow show Cap 1 that they’ll get more money from you in the long run with a reduction. So it’s good you have options.
The best way to lower the interest rate on a Capital One credit card is to transfer the balance to a 0% APR card from a different credit card company. You’ll need good or excellent credit to qualify for a good deal, but you could save a nice chunk of change.