You can pay your Citibank credit card bill online, where you can make a one-time payment or set up a monthly automatic payment. You can also call 1 (800) 950-5114 to pay your Citicard’s bill by phone, or you can send your payment by mail. The mailing address is P.O. Box 9001037, Louisville, KY 40290.
How to pay your Citibank credit card bill – 3 major methods:
Online. Log onto online.citi.com. You will need to create an account with a User ID. When you create an account, you will have to add your bank account’s routing and account numbers.
You can pay the minimum amount due. You can also pay your entire balance, which may include transactions made since your last statement. Or, you can customize your payment, as long as it exceeds the minimum amount due. Select the bank from which the payment will be withdrawn, and submit your payment. You should receive an e-mail confirmation that the payment was successfully transmitted. Your payment will post with 48 hours.
There is also an AutoPay feature. You can set up a specific payment amount to be electronically debited from your bank account on the due date. Your payment will post within 24 to 48 business hours.
By phone. Call 1 (800) 950-5114. You can submit payment through an automated service or request to speak to a customer service representative. Your birthdate and last four digits of your Social Security Number are required for verification. To submit payment, you will need your bank information, the 16-digit card account number, card expiration date, and three-digit security code. Choose and confirm your payment amount.
By mail. Submit a check or money order for the minimum amount due, current balance, or another amount. Include your account number on your payment. Send to P.O. Box 9001037, Louisville, KY 40290-1037.
Always pay your balance in full, and by the payment due date. If you do, you’ll have Citi’s 23-day grace period where you won’t be charged interest. If you pay late, or carry a balance to the next month, you will lose the grace period and interest charges will accrue daily. You’ll then have to pay two consecutive bills in full in order to restore the grace period.