The easiest way you can reach the HSBC credit card customer service is either online or through the HSBC mobile app. Alternatively, you can contact customer service over the phone at (800) 975-4722 or via mail.
Ways to Reach HSBC Credit Card Customer Service
Online: You can contact their customer service by using their live chat option directly from your online account.
Through the HSBC mobile app: Download the app for Android or iOS. Then, log in to your account and use the live chat option to contact the HSBC customer service.
By phone: Call (800) 975-4722, enter your credit card number, and follow the automated prompts to talk to a representative.
By mail: You can contact the HSBC customer service via mail at:
HSBC Customer Service Address HSBC Bank USA, N.A. P.O. Box 22 Buffalo, NY 14240
Keep in mind that sending your inquiries via mail is the slowest way possible to contact HSBC. If you have any urgent inquiries, it would be best to use another way to get in touch with them.
Online: Log in to your HSBC credit card account and select the credit card you want to pay. Then, select “Manage Card”. From there, click “Make a Payment”, and choose the amount you’d like to pay along...
No, HSBC is not owned by Capital One, though Capital One acquired most of HSBC’s U.S. credit card business in 2012 for a reported $2.6 billion. HSBC is currently owned by HSBC Holdings plc, which is a public limited company incorporated in England and headquartered in London.
You can check out the latest credit card offers from HSBC and Capital One on WalletHub.
Yes, HSBC does refund annual fees, as long as cardholders cancel their account within 90 days of when the fee is assessed. It’s sometimes possible to get a HSBC annual fee refunded or waived due to financial hardship or active military status, too. Otherwise, if you try to get a refund on your annual fee after 90 days, HSBC will not offer you any full or prorated refund, unless you have an HSBC Advance or Premier checking...
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