For starters, carefully review the bill to see if any charges were made and call customer service at 877-825-3242 to report the issue. You should also double-check your account’s contact info, as it’s possible that a fraudster changed the address to reroute your card. Or it was swiped from your mailbox.
No matter the cause, you won’t be held responsible for any charges because all credit cards provide $0 liability guarantees for unauthorized transactions. But since this issue could be indicative of a vulnerability that allows more fraud in the future, you would also be wise to sign up for a free credit monitoring service, such as WalletHub’s: https://wallethub.com/free-credit-monitoring/ . You’ll therefore get an alert anytime an important change is made to your credit report.
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