Are you having trouble making purchases, a cash advance or both? It may just be that some pending transactions are tying up your available credit or that a bill payment has not yet been credited to your account. Can you tell us more? Without revealing any personal information, of course.
Your cash advance limit isn't the same as your credit limit. Even though you might still have some left, cash advances are usually capped at 10% for the first couple of months, and at 50% afterwards. If you're not sure, you can just call their customer service line, and find out for sure. Their number is 800-987-5521.
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