Mail: You can contact the Indigo Credit Card customer service in writing at: Genesis FS Card Services PO Box 4477 Beaverton, OR 97076-4477
Keep in mind that sending any inquiry via mail will take a few business days to reach its destination. In case of urgent matters, calling is the quickest way to reach the Indigo Credit Card customer service. You can also check the card’s FAQ page to see if there’s already a solution to your issue.
The Indigo credit card is issued by Celtic Bank and serviced by Genesis FS Card Services, Inc. Celtic Bank is an FDIC-insured bank founded in 2001 in Salt Lake City, Utah, while Genesis FS Card Services, Inc. has serviced Mastercard accounts across North America since 2013.
The Indigo Credit Card is intended for applicants with bad credit. Its key features are an unsecured credit line, fairly low fees, and monthly credit-bureau reporting. The annual fee is $0 - $99, depending on your overall creditworthiness.… read full answer
This card has a WalletHub editor’s rating of 3/5. More details can be found in our full Indigo Credit Card review.
You can get the Indigo Credit Card even if you have bad credit, which means a credit score of 300 to 639. The Indigo Card is designed to help people improve their credit score, so it has easy approval requirements and it reports to all three major credit bureaus.
The Indigo Credit Card requires you to … read full answerpre-qualify before officially applying. While pre-qualification indicates that you have high odds of approval, it doesn't guarantee it. Pre-qualification only triggers a soft inquiry, which does not affect your credit score. Once pre-qualified, you would still have to apply, which will trigger a hard inquiry and may cause a temporary dip in your credit score.
Keep in mind that those with Indigo Credit Card accounts that have been charged off due to delinquency are not eligible for pre-qualification or approval.
The easiest way you can pay your Indigo Credit Card bill is either online or over the phone at (866) 946-9545. Alternatively, you can send a payment via mail. The Indigo Credit Card requires at least a minimum monthly payment of $40 or 7% of your balance, whichever is more.
Online: Sign into your Indigo online account and navigate to the “Bill Pay” tab. Enter the routing and account numbers for your bank account and select the amount you want to pay and the date you want the payment to be made. Submit your payment by 5pm, Pacific Time to ensure it’s credited the same day. Payments made after 5pm will be credited on the next calendar date.
Over the phone: You can also make a payment over the phone, by calling Indigo Credit Card customer service at (866) 946-9545. You will be asked to enter your account number before they connect you to a representative.
By Mail: Alternatively, you can send your check or money order through the mail. The address is:
Genesis FS Card Services PO Box 4477 Beaverton, OR 97076-4477
It’s very important to make sure your Indigo Credit Card payment gets credited by your due date each month. If you’re mailing in your payment, be sure to allow at least seven business days for the payment to arrive. Late payments will be charged a fee of $40 and will be subject to a penalty APR. Late or missed payments are also damaging to your credit score, and since the Indigo Credit Card is intended for people with bad credit, you don’t want to make your credit situation worse.
If you have any trouble logging in to your account or paying your bill, you can call Indigo’s customer service line: (866) 946-9545. A customer service agent can help you navigate the site and online bill payment services.
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