Does Ink Business Cash offer an extended warranty?

Yes, all Chase Ink cards offer extended warranty protection. This policy adds an extra year to eligible warranties of 3 years or less on eligible items purchased with a Chase Ink card or rewards points. The benefit covers items up to $10,000 per claim, with a $50,000 maximum per account. Registration is not required, and there’s no additional cost to take advantage of this benefit.... read full answer

What you should know about the Chase Ink extended warranty protection:

• Overview: This policy will extend the original manufacturer’s warranty by up to one extra year for warranties of 3 years or less. The coverage begins when the manufacturer’s warranty expires.
• How much is covered: The extended warranty coverage will pay for repairs or replacements of eligible items for no more than the original purchase price. The maximum payout is $10,000 per claim and $50,000 per account.
• What is covered: The policy will cover purchases made with a Chase Ink card that come with a manufacturer’s warranty.
• What is not covered: Non-covered items include motorized vehicles, rented or leased items, computer software, and medical equipment, among others.
• Other limitations: If you charge only part of the item’s purchase price to your Chase Ink account, you’re only covered up to the amount charged. Also, the benefit applies only to items with an original U.S. repair warranty.

How to File a Chase Ink Extended Warranty Claim

To file a Chase Ink extended warranty claim, call the Benefit Administrator at (888) 320-9956 within 90 days after the item failed. The claim form must be completed, signed and submitted with any supporting documentation within 120 days of the item’s failing. You can also file a claim online.

Once the claim is verified, the Benefit Administrator will decide whether to repair or replace the damaged item. You will be reimbursed up to the $10,000 per-item limit for either the purchase price or for any repair costs, less shipping and handling charges. You should receive payment within five business days after all documents have been received and approved.

Chase credit card purchase protection covers you for up to $50,000 annually for lost, damaged or stolen items purchased with an eligible Chase card. Claims must be filed within 120 days of the incident in order to be eligible. Protection covers the cardholder and the recipient of items purchased as gifts on an eligible Chase credit card.... read full answer

When you file a claim, Chase will either repair or replace the item, at the Benefit Administrator’s discretion. In some cases, you will be reimbursed for the purchase price of your item as reflected on your Chase credit card statement.

Here is how Chase credit card purchase protection works:

1. Call the Benefit Administrator at the phone number on the back of your Chase credit card, or the number mentioned on your guide to benefits. You can also file a claim online. You must contact the Benefit Administrator within 90 days of any loss, damage, or theft, or you will risk having your claim denied.
2. You will receive a claim form when you file. Fill out the form completely and provide any requested documentation within 120 days of the occurrence.
3. Required documents include the signed claim form, a copy of your Chase credit card statement to verify the item was purchased on your card. If applicable, you will also need to provide a fire or police report within 48 hours of the occurrence. If the item can be repaired, send a copy of either a repair estimate or paid receipt for repairs.
4. Gift recipients must provide all requested documents in order to substantiate the claim.
5. If the claim is for a damaged item, you may be asked to send it to the Benefit Administrator, at your expense.
6. You will be notified of the decision to repair or replace your item within 15 days of receipt of the required documentation.
7. If you’re reimbursed, you’ll be compensated for no more than the purchase price on your credit card statement, or your card’s per item coverage limit, whichever is less. You should receive your reimbursement within five business days of receipt and approval of all required documents.

Keep in mind that Chase credit cards covered under purchase protection have varying coverage limits per item. With Chase Freedom Flex℠, Chase Freedom Unlimited®, and the Chase Sapphire Preferred® Card, you’re covered up to $500 per item, up to the $50,000 annual limit. Others such as Chase Sapphire Reserve® and the co-branded United Club Infinite Credit Card will cover you up to $10,000 per item. Refer to your Chase credit card’s Guide to Benefit for your specific per item coverage limit.

It is also worth noting that not all items are covered by Chase Purchase Protection. Those include, but are not limited to, unsubstantiated lost items, motorized vehicles, antiques and collectibles, used items, and computer software. Refer to your Chase credit card’s Guide to Benefit for a complete list of non-covered items.

Nearly all Mastercard, Visa and American Express credit cards provide an extended warranty benefit. However, a credit card’s benefits are up to the card issuer. For example, Citi has removed extended warranty benefits from nearly all its cards. Another major issuer, Wells Fargo, axed the benefit from all its cards, altogether.... read full answer

Best Credit Cards with Extended Warranty

How Extended Warranty Works

A credit card extended warranty will add at least 1 extra year to an existing U.S. manufacturer’s warranty. It covers eligible items purchased with the card. Extended warranties provide up to $10,000 in coverage per item. In most cases, there’s a $50,000 limit per account. Some of the best extended warranty policies do not set a maximum dollar amount per account.

Not all items qualify for the benefit. Non-covered items vary depending on the card. Most programs will not cover motorized vehicles, computer software, used items and medical equipment.

How to File a Claim

To file a credit card extended warranty claim, you’ll have to contact the card’s benefit administrator. You will typically need to do so within 90 days of an item breaking, depending on the card. You will then need to file a claim form along with any relevant supporting documentation, such as your credit card statement, store receipt and original warranty. You may also have to send a copy of a repair order, if applicable. Networks and issuers have varying deadlines for submitting the claim form and other documents. Refer to your card’s benefits guide for specifics.

If your credit card originally came with an extended warranty benefit, it may be worth checking with your card issuer to see if the benefit still applies. Citi isn’t the only card issuer to slash extended warranty benefits in recent years. For instance, American Express used to have one of the best credit card extended warranty programs on the market. However, Amex cut its former 2-year extended warranty down to 1 year in 2020, and removed the benefit completely from several no-annual-fee credit cards.

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.