No, Capital One is not a bad bank. Some people argue that Capital One is a bad bank because it has low interest rates on CDs, no personal loan products or money market accounts, and a limited number of physical branches, yet Capital One gets high marks from banking customers overall.
Capital One is a good bank because it does not have monthly service fees or account minimums. It also offers mobile banking options such as deposits and fund transfers, Capital One Cafés for a non-traditional banking experience, and separate bank accounts for children.
In addition, Capital One’s credit cards enjoy high overall customer satisfaction ratings. Capital One credit cards all offer no foreign transaction fees, and many don’t charge an annual fee. They also provide features such as introductory 0% APRs and lucrative rewards, and options are available to people of all credit levels.
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