Yes. PenFed is a good credit card company. PenFed credit cards come with $0 annual fees, $0 foreign transaction fees, up to 5% back in rewards on purchases, and introductory balance transfer APR promotions. Credit cards from PenFed could be easier to get, however, as applicants need good to excellent credit to have decent odds of approval. And since PenFed is a credit union, it requires membership in order to be eligible for one of its credit cards. Membership requirements and an application are available on the PenFed website.
Customer reviews give PenFed credit cards mostly high marks, particularly for their rewards and competitive interest rates. Commonly cited areas of need, however, include larger initial bonuses, no 0% APR offers on purchases, and a lack of cards available for customers with below-average credit. On the customer service side, reviews run the gamut. Reviewers praise PenFed’s military-friendly personnel, quick posting of payments, and easy access to credit limit increases and interest rate reductions. Recurring complaints include long wait times, limited website customer service options and difficulty getting issues resolved.
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