There is no Kohl's Credit Card concierge benefit. Cardholders with questions about their account can call the phone number on the back of the card for assistance, but the customer service representative won’t be able to perform the wide range of services provided by some credit card concierges.
A concierge acts like an on-demand personal assistant for cardholders, able to help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Although Kohl's Credit Card does not offer concierge service, plenty of other credit cards do. If the benefit is important to you, some popular credit cards that have a concierge are Capital One Quicksilver Cash Rewards Credit Card and Capital One SavorOne Cash Rewards Credit Card.
You can make a Kohl's Credit Card payment online, by phone, through the Capital One mobile app, by mail or at a branch. To pay a Kohl's Credit Card bill online, log in to your online account and click on “Pay My Bill.” Then, choose how much to pay, when to pay it, and where the payment is coming from. Capital One does allow cardholders to set up automatic payments, too.… read full answer
Ways to Make a Kohl's Credit Card Payment
Online: Log in to your online account and click on “Pay My Bill.”
By phone: Call the number on the back of the card and enter your card information when prompted.
Through the mobile app: Log in to your account and select your card, then tap “Make Payment.”
By mail: Send a check or money order (but not cash) to:
Kohl’s P.O. Box 60043 City of Industry CA 91716.
Make sure to send it early enough that it will arrive by the due date. Write your credit card number on the check, too.
At a branch: You can make a payment at any Capital One branch during normal business hours.
At a store: You can make a payment at any Kohl’s location.
You can set up autopay for your Kohl's Credit Card online. After signing in, click the "Payments" tab, then "Manage AutoPay". Please note that setting up autopay takes up to 48 hours to process and payments start the month after enrollment.
Click "Manage AutoPay" and link your bank account to either pay your minimum amount due or your full statement balance.
You will be able to use a checking, money market, or savings account from any financial institution and autopay will start the month after you enroll. If you have a payment due before that date, you will need to make a separate one-time payment to keep your account up-to-date and avoid late fees. You can easily make one-time payments through your online account or the automated phone system, by calling the number on the back of the card.
To update your autopay setting, you must first cancel the current series of autopay and then re-enroll 48 hours after your cancellation request.
The customer service phone number for Kohl's Credit Card is (855) 564-5748. You can call customer service from Monday through Saturday from 7 a.m. until 9 p.m. CT, and on Sundays, from 10 a.m. until 8 p.m. CT.
You can also use Kohl's online chat function on their website to get help around the Kohl's Credit Card. You can either chat with Kohl's Virtual Assistant or get connected with a live agent. Simply click the "Ask Us" button in the bottom right corner of the page.… read full answer
You can find more contact information on their website. For account management, including bill payments, viewing statements, and more, simply log in to your online account.
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