Here’s how to report your lost Macy's Store Card online:
To report your lost Macy's Store Card online, log in to your online account, select "My Account", "Credit Summary" and then "Report a Lost or Stolen Card". You will need to provide information about your card and how it was lost or stolen as well as identify potentially fraudulent transactions.
After you submit your report, a replacement card will automatically be sent to you. Your new Macy's Store Card should arrive within 7-10 business days.
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