How do I report a lost OakStone Platinum Card? This question is about the OakStone Secured Mastercard® Platinum Credit Card

How do I report a lost OakStone Platinum Card?

This question is about the OakStone Secured Mastercard® Platinum Credit Card

Chip Lupo, Credit Card Writer

@CLoop • 08/15/22 This answer was first published on 08/15/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can report a lost OakStone Platinum Card by calling First Progress customer service at 1 (866) 706-5543. First Progress will request some security information in order to verify your identity before sending a replacement.

How to Report a Lost OakStone Platinum Card

Call First Progress customer service at 1 (866) 706-5543.
Inform the customer service representative that you’ve lost your credit card.
Provide any requested information, such as your date of birth or the last four digits of your SSN.
Ask the First Progress rep to cancel your old credit card and send a replacement.

You should receive a replacement OakStone Platinum Card within 14 calendar days. When you receive your replacement OakStone Platinum Card, you’ll need to activate it before you can make purchases. And if there are any recurring charges linked to the old OakStone Platinum Card, make sure to update those accounts with your new card information.

Finally, it’s important to note that your OakStone Platinum Card is covered by $0 fraud liability, which means that you will not be held responsible for unauthorized purchases made with your card while it’s lost. You should still give your card issuer immediate notice of any unfamiliar charges on your account, though.

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