When asked for the credit card number, say “I don’t know it.”
You’ll be prompted multiple times to enter the last 4 digits of your SSN. Just remain silent.
Wait to be connected to a representative.
If you can’t or don’t want to talk to the Lufthansa Credit Card customer service over the phone, you can always send them a secure message from your online account. Alternatively, you can send a letter at the following address:
Card Services P.O. Box 8801 Wilmington, DE 19899-8801
Speaking to a representative over the phone is the fastest way to get in touch with the Lufthansa Credit Card customer service. You can also check out the issuer’s FAQ page to see if there’s already a solution to your issue.
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