Maria Adams, Credit Cards Moderator
The easiest way you can pay your Macy's Credit Card bill is online. Alternatively, you can make a payment over the phone at (888) 257-6757, by mail, or at a Macy’s store. You can also set up automatic payments. The same payment options apply to the Macy's Store Card, too.
How to Pay Your Macy's Credit Card
- Online: Log in to your online account and click on “Make a Payment”.
- Over the phone: Call (888) 257-6757 and enter your card information when prompted.
- By mail: Send a check or money order (but not cash) to:
Macy's Credit Card
PO Box 9001108
Louisville, KY 40290-1108
Macy's Payment Department
6716 Grade Lane
Bldg. 9, Suite 910
Louisville, KY 40213
- In store: You can make a payment at any Macy's location.
If you choose to make a payment via mail, make sure to always send it at least 5-7 days before your due date. Write your credit card number on the check, too.
Jaiden Fraser, Member
To pay your Macy's Credit Card online, go to the Macy's website and sign in to your Macy's account. Navigate to the "Macy's Credit Card" section, then click "Make a Payment." From there, you can choose your payment amount, the date of your payment, and the bank account you want to pay from (debit cards are not accepted). Click "Continue," then verify and authorize your payment.
Before you can pay your Macy's Credit Card online, however, you'll need to add the credit card to your Macy's account online. To do this, find the "Macy's Credit Card" section, then click "Add Macy’s Card." You'll need to provide your credit card number, your name, the card's security code, and the last 4 digits of your Social Security number, then hit "Add Card." Pick the security questions that work best for you, then hit "Save." You’ll only have to add your Macy’s Credit Card once, paying online is easier after that.
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