How can I freeze my Macy's Credit Card?

You can check your Macy's Credit Card statement online by following these steps:

1. Log in to your Macy's account with your email address and password.
2. Select "My Account."
3. Select “Macy's Credit Card."
4. Select the "Statements & Recent Activity" button.
5. You can then choose the date and format of the statement you want to view or print in the "Download Statements" section on the page. Simply select the PDF option if you would like a format that resembles a traditional statement.… read full answer

You can view and print up to 12 consecutive months of statements online. You can also request paper statements, including copies older than 12 months by contacting Macy's Credit Card customer service at (888) 257-6757.

You can reach Macy's Credit Card customer service either through their online chat or over the phone at (888) 257-6757. For hearing impaired, you can use the Telecommunications Relay Services to contact Macy's Credit Card customer service by dialing 711. You may also call the same phone numbers for any questions you might have about the … read full answerMacy's Store Card.

Before you call the Macy's Credit Card customer service, check out the Q&A section on their “Help Center” page. You may be able to resolve your issue without having to contact them.

Applicants can check their Macy's Credit Card application status by calling (888) 257-6757. When you call, you’ll need to provide your name and Social Security number so that Department Stores National Bank can match you to your application. It should only take a few minutes to find out whether your application is approved, denied, or pending. Department Stores National Bank does not allow you to check your application status online.… read full answer

How to Check Your Macy's Credit Card Application Status

1. Call (888) 257-6757.
2. Follow the automated prompts that lead to an application status check, or connect with a representative and tell them you’d like to check your Macy's Credit Card application status.
3. Give your name and Social Security number when asked.
4. The automated voice or customer service rep will tell you if your application is pending, approved, or denied.

Typically, you’ll receive Department Stores National Bank’s decision on your application within 7 to 10 business days. Many applicants are approved much sooner than that. If you haven’t heard back within a reasonable time frame, you can always call customer service to ask about the delay.

You may not like what you learn when you check your application status. But those who get denied can still ask Department Stores National Bank to reconsider by calling (888) 257-6757.