You cannot freeze your Macy's Credit Card. If your Macy's Credit Card is lost or stolen, you’ll need to call Department Stores National Bank credit card customer service at 1 (888) 257-6757 as soon as possible, so they can cancel the card and send you a new one.
That said, it’s important to remember that you won’t be held responsible for unauthorized purchases, thanks to a $0 fraud liability guarantee.
You can check your Macy's Credit Card statement online by following these steps:
Log in to your Macy's account with your email address and password.
Select "My Account."
Select “Macy's Credit Card."
Select the "Statements & Recent Activity" button.
You can then choose the date and format of the statement you want to view or print in the "Download Statements" section on the page. Simply select the PDF option if you would like a...
You can reach Macy's Credit Card customer service either through their online chat or over the phone at (888) 257-6757. For hearing impaired, you can use the Telecommunications Relay Services to contact Macy's Credit Card customer service by dialing 711. You may also call the same phone numbers for any questions you might have about the Macy's Store Card.
How to Reach Macy's Credit Card Customer Service Over the Phone
Applicants can check their Macy's Credit Card application status by calling (888) 257-6757. When you call, you’ll need to provide your name and Social Security number so that Department Stores National Bank can match you to your application. Department Stores National Bank does not allow you to check your application status online.
How to Check Your Macy's Credit Card Application Status
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.