How can I freeze my Macy's Credit Card? This question is about the Macy's Credit Card

How can I freeze my Macy's Credit Card?

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This question is about the Macy's Credit Card

Chip Lupo, Credit Card Writer

@CLoop • 12/06/21 This answer was first published on 12/06/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You cannot freeze your Macy's Credit Card. If your Macy's Credit Card is lost or stolen, you’ll need to call Department Stores National Bank credit card customer service at 1 (888) 257-6757 as soon as possible, so they can cancel the card and send you a new one.

That said, it’s important to remember that you won’t be held responsible for unauthorized purchases, thanks to a $0 fraud liability guarantee.

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Where can I check my Macy's credit card statement?

You can check your Macy's Credit Card statement online by following these steps:

Log in to your Macy's account with your email address and password.
Select "My Account."
Select “Macy's Credit Card."
Select the "Statements & Recent Activity" button.
You can then choose the date and format of the statement you want to view or print in the "Download Statements" section on the page. Simply select the PDF option if you would like a...

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How can I reach Macy's Credit card customer service?

You can reach Macy's Credit Card customer service either through their online chat or over the phone at (888) 257-6757. For hearing impaired, you can use the Telecommunications Relay Services to contact Macy's Credit Card customer service by dialing 711. You may also call the same phone numbers for any questions you might have about the Macy's Store Card.

How to Reach Macy's Credit Card Customer Service Over the Phone

Call (888) 257-6757.
When prompted, either say the reason for your call...

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How do I check my Macy's Credit Card application status?

Applicants can check their Macy's Credit Card application status by calling (888) 257-6757. When you call, you’ll need to provide your name and Social Security number so that Department Stores National Bank can match you to your application. Department Stores National Bank does not allow you to check your application status online.

How to Check Your Macy's Credit Card Application Status

Call (888) 257-6757.
Follow the automated prompts that lead to an application status check, or connect...

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