You can manage your Amazon.com Credit Card on the Chase website, and your Amazon.com Store Card on the Synchrony website. Logging in to either website will allow you to see your balance and previous statements, as well as manage your rewards. You can also set up one-time, automatic, or recurring payments.
Alternately, you can manage your Amazon.com Credit Card account on the Chase mobile app, or the Amazon.com Store Card on the Synchrony mobile app. Both apps allow cardholders to make payments, see their balances, review their statements, and more.
If you have questions about your Amazon.com Credit Card account, call customer service at (888) 247-4080 or email Chase securely after you’ve signed in on the Chase website. For the Amazon.com Store Card, you can contact customer service at (866) 634-8379. In addition to answering your questions, customer service can help you make a payment, tell you about previous transactions, and more.
Keep in mind that you won’t be able to manage your Amazon orders, change shipping information, or handle returns through your credit card account. Those things must be done through your account at Amazon.com.
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