The Mastercard concierge service is a free perk on certain World Elite Mastercard credit cards that provides on-demand personal assistance. Cardholders can ask for help with just about anything they can think of, from buying tickets right when they go on sale to making restaurant reservations.
Other popular uses of the Mastercard concierge include getting directions or medical referrals while abroad, arranging car rentals, seeking advice on gift purchases, and receiving help locating lost baggage. There’s really no limit to what you can ask for, though the concierge isn’t guaranteed to be able to help. Just note that while it’s free to call the Mastercard concierge, you will be responsible for any purchases you authorize the concierge to make.
Here’s how to contact Mastercard concierge:
By phone: Call (888) 531-4227 or the number you see on the back of your card.
Online: Use Mastercard’s online request form by signing in with your name, your email, and the first 6 digits of your credit card number.
Through the app: Download the Mastercard Concierge app for Android or iOS and send your requests through there. The app also allows you to browse special offers and discounts with various merchants, as well as see a list of recommended activities in major cities.
If you already have a World Elite Mastercard, make sure to check your guide to benefits or call the credit card issuer for more information.
World Elite Concierge is a free benefit on World Elite Mastercard credit cards. The Mastercard World Elite Concierge service provides 24/7 on-demand personal assistance with nearly anything a cardholder can think of, from purchasing event tickets and making restaurant reservations to help locating lost luggage.
Although cardholders can ask for help with pretty much anything, the concierge may not always be able to fulfill a request. In addition, using the World Elite Concierge is free but cardholders are...
The Visa Signature Concierge service is basically a glorified customer-service line that’s available to Visa Signature cardholders 24/7. What’s unique is that they’ll help you with certain types of special requests. They include booking dining, entertainment and recreation; coordinating travel; and delivering gifts.
The good news for folks who don’t have a Visa Signature credit card is most of that is pretty easy to do online without one.
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