You can only pay an American Express card’s bill in person if the card is on the American Express network but issued by another bank or credit union. In this case you can go to one of the issuer’s branch locations. But cards issued by Amex cannot be paid in person, as this issuer has no physical locations.
If your Amex card was issued by American Express, your only options are to pay online, with the app, over the phone, or by mailing a check. The easiest way to make an Amex credit card payment is online or with the American Express app. Just log in, click “Make a Payment,” and choose or add your preferred bank account to pay from.
To pay an American Express bill by phone, call Amex at (800) 472-9297, enter the card number when prompted, and select the option to make a payment from the automated menu. Then, follow the instructions to pay your Amex bill by phone, which will include entering the account and routing numbers for the bank account you’ll be using to pay. It is not currently possible to pay with a credit card or debit card.... read full answer
Paying by phone is fee-free, and it’s available 24 hours a day, 7 days a week. But if you’re having trouble paying your American Express bill by phone, you can always call customer service at (800) 528-4800 for assistance.
Other ways to pay your American Express bill:
Also, keep in mind that while you can pay your American Express credit card bill by phone, that’s not the only way to pay. The fastest method is probably to pay through your online account or through the mobile app. You can also mail a check or money order, but that’s the slowest payment option. Making an American Express payment by phone is especially convenient in situations when you don’t have a computer or internet access, though.
Typically, to make a credit card payment in cash, you’ll need to go to a branch location to make a payment with a teller. Some card issuers will allow you to make cash payments via an ATM. Citibank actually only allows cash payments through their ATMs. Also, some card issuers have restrictions to paying in cash. Citibank, for example, has a monthly cap of $3,000 for credit card payments made in cash.
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