Yes, you can pay your Capital One credit card with a prepaid card. But the issuer changed its payment processes, so the exact way you'll be able to do it depends on your previous relationship with the issuer
To pay with a prepaid card over the phone (by calling (800) 227-4825) or in a Capital One branch, you must be a customer who made debit card payments in the past. As you might already know, a prepaid card is just a type of debit card, so it qualifies.
If you haven’t used debit cards to pay your Capital One credit card before, the only options to pay with a prepaid card are at certain stores and third-party payment processors like:
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