Chip Lupo, Credit Card Writer
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PenFed Pathfinder purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse PenFed Pathfinder cardholders for up to $500 per claim and up to $50,000 per cardholder.
How to File a Purchase Protection Claim with the PenFed Pathfinder card
- Call the Benefit Administrator within 60 days of the incident at 1-800-397-9010. or the number in your card’s benefits guide.
- File a police report within 48 hours of the incident, if the item was stolen.
- Submit a completed claim form within 90 days of the incident.
- Wait for a decision. PenFed will notify you of a decision once your claim has been processed. This could take PenFed up to 15 days.
- Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator.
Be aware that not all items are covered by the PenFed Pathfinder card purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.
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