Chip Lupo, Credit Card Writer
@CLoop
PenFed Pathfinder purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse PenFed Pathfinder cardholders for up to $500 per claim and up to $50,000 per cardholder.
How to File a Purchase Protection Claim with the PenFed Pathfinder card
- Call the Benefit Administrator within 60 days of the incident at 1-800-397-9010. or the number in your card’s benefits guide.
- File a police report within 48 hours of the incident, if the item was stolen.
- Submit a completed claim form within 90 days of the incident.
- Wait for a decision. PenFed will notify you of a decision once your claim has been processed. This could take PenFed up to 15 days.
- Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator.
Be aware that not all items are covered by the PenFed Pathfinder card purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.
People also ask
Does the PenFed Pathfinder Card have a late fee?
Yes, the PenFed Pathfinder® Rewards Visa Signature® Card does have a late fee of $20 to $28, depending on the balance owed, which applies when cardholders don’t make the minimum payment by the due date. The late fee for the PenFed Pathfinder Card can never exceed the minimum payment amount, though, thanks to the CARD Act of 2009.
If you accidentally make less than the required minimum payment or you miss your PenFed Pathfinder due date entirely, you can always ask customer service to...
read full answerHow do I dispute a PenFed Pathfinder charge?
To dispute a PenFed Pathfinder® Rewards Visa Signature® Card charge, log in to your PenFed Pathfinder account online and search for the transaction to dispute, you must inform PenFed of the dispute in writing. You may call customer service about the dispute at 1 (800) 247-5626, though they are not obligated to investigate unless you give a written notice. The address to dispute a charge by mail is:
Pentagon Federal
Credit Union
P.O.Box 456
Alexandria, VA 22313-0456
PenFed Pathfinder disputes are typically resolved...
read full answerHow much is the PenFed Pathfinder cash advance fee?
The PenFed Pathfinder® Rewards Visa Signature® Card does not have a cash advance fee. The $0 cash advance fee on the PenFed Pathfinder Card makes cash withdrawals less expensive, though this type of transaction still will not be cheap. There’s a separate cash advance APR that applies immediately after you complete the transaction. An ATM owner may also impose additional charges.
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