How does Penfed Power Cash Rewards card purchase protection work? This question is about the PenFed Power Cash Rewards Visa Signature® Card

PenFed Power Cash Rewards purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse PenFed Power Cash Rewards cardholders for up to $500 per claim and up to $50,000 per cardholder. How to File a Purchase Protection Claim with the PenFed Power Cash Rewards card Call the Benefit Administrator within 60 days of the incident at 1-800-397-9010. or the number in your card’s benefits guide. File a police report within 48 hours of the incident, if the item was stolen. Submit a completed claim form within 90 days of the incident. Wait for a decision. PenFed will notify you of a decision once your claim has been processed. This could take PenFed up to 15 days. Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator. Be aware that not all items are covered by the PenFed Power Cash Rewards card purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.

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How does Penfed Power Cash Rewards card purchase protection work?

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This question is about the PenFed Power Cash Rewards Visa Signature® Card

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Chip Lupo, Credit Card Writer

@CLoop • 10/19/22 This answer was first published on 10/19/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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PenFed Power Cash Rewards purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse PenFed Power Cash Rewards cardholders for up to $500 per claim and up to $50,000 per cardholder.

How to File a Purchase Protection Claim with the PenFed Power Cash Rewards card

Call the Benefit Administrator within 60 days of the incident at 1-800-397-9010. or the number in your card’s benefits guide.
File a police report within 48 hours of the incident, if the item was stolen.
Submit a completed claim form within 90 days of the incident.
Wait for a decision. PenFed will notify you of a decision once your claim has been processed. This could take PenFed up to 15 days.
Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator.

Be aware that not all items are covered by the PenFed Power Cash Rewards card purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.

Answer Question

Does the PenFed Power Cash Rewards card offer cell phone insurance?

The PenFed Power Cash Rewards card does not offer cell phone insurance. Cell phone insurance on other cards reimburses the cost of repairing or replacing a damaged or stolen phone if a cardholder regularly pays the phone bill with the card, though it’s not a benefit commonly offered by credit card issuers.

If you’re looking for a credit card with cell phone protection, some good options include the Wells Fargo Reflect card and the U.S. Bank Altitude Connect card.... read full answer

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How do I dispute a PenFed Power Cash Rewards charge?

To dispute a PenFed Power Cash Rewards Visa Signature® Card charge, log in to your PenFed Power Cash Rewards account online and search for the transaction to dispute, you must inform PenFed of the dispute in writing. You may call customer service about the dispute at 1 (800) 247-5626, though they are not obligated to investigate unless you give a written notice. The address to dispute a charge by mail is:... read full answer

Pentagon Federal
Credit Union
P.O.Box 456
Alexandria, VA 22313-0456

PenFed Power Cash Rewards disputes are typically resolved within 90 days, though more complex issues may take a little longer.

How to Dispute a PenFed Power Cash Rewards Charge Online

Go to the account with the charge in question, then click the arrow next to “More Account Info and Actions.”

Select if the disputed charge relates to a card transaction or an ACH transaction.

Follow the prompts to submit your dispute.

Before you dispute a charge through PenFed, you should first contact the merchant associated with the charge on your card. Merchants have easier access to your purchase information and should be better able to quickly remedy the issue. If for some reason, the merchant is unable or unwilling to work with you on a disputed charge, you can then file a dispute with PenFed.

Once you’ve initiated the dispute, PenFed will then contact the merchant and review any information provided by both parties. You won’t be charged for the disputed transaction, nor any associated fees or interest, while the dispute is under investigation. And you can still use your PenFed Power Cash Rewards card as you normally would while a dispute is ongoing.

PenFed will notify you of the outcome of the dispute after they’ve completed their investigation. They will either issue a chargeback to your account for the contested amount, or allow the charge to stand. If the disputed charge is ruled to be valid, you would then have to pay that amount, including any applicable fees and interest charges that accrued during the dispute, starting from the original purchase date.

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What are the PenFed Power Cash Rewards categories for rewards?

There are no PenFed Power Cash Rewards Visa Signature® Card categories for bonus rewards. PenFed Power Cash Rewards instead gives a flat rewards rate on all purchases.

There are plenty of other credit cards that do offer bonus rewards in specific categories, though. If you’re looking for a rewards credit card with bonus categories, a good place to start your search is WalletHub’s list of the ... read full answer best rewards credit cards.

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