How can I reach the Reflex Credit Card customer service? This question is about the Reflex® Platinum Mastercard®

You can reach the Reflex® Platinum Mastercard® customer service by phone at (866) 449-4514 or by mail. Here’s how to reach the Reflex customer service: By phone: To contact the Reflex customer service, call (866) 449-4514. The automated service is available 24/7, while customer service representatives are reachable from 7 a.m. to 12 a.m. on weekdays and from 8 a.m. to 8 p.m. on Saturdays and Sundays. By mail: You can send your customer service inquiries to the following address:Reflex CardP.O. Box 3220Buffalo, NY 14240-3220 Keep in mind that you can also access information about your Reflex® Platinum Mastercard® through your online account or through the mobile app for Android and iOS.

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How can I reach the Reflex Credit Card customer service?

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This question is about the Reflex® Platinum Mastercard®

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Bogdan Roberts, Credit Cards Moderator

@bogdan_roberts • 06/10/22 This answer was first published on 06/11/21 and it was last updated on 06/10/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can reach the Reflex® Platinum Mastercard® customer service by phone at (866) 449-4514 or by mail.

Here’s how to reach the Reflex customer service:

By phone: To contact the Reflex customer service, call (866) 449-4514. The automated service is available 24/7, while customer service representatives are reachable from 7 a.m. to 12 a.m. on weekdays and from 8 a.m. to 8 p.m. on Saturdays and Sundays.
By mail: You can send your customer service inquiries to the following address:
Reflex Card
P.O. Box 3220
Buffalo, NY 14240-3220

Keep in mind that you can also access information about your Reflex® Platinum Mastercard® through your online account or through the mobile app for Android and iOS.

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Richard, Member

@movingvermont • 03/05/22 This answer was first published on 03/05/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can't. They have the most disfunctional customer service imaginable. You will initially be put on hold for at least 15-20 minutes. If you are lucky, you will finally be connected to a low IQ person who has minimal knowledge of the English language, perhaps 40-50 words. You will have to speak to them very slowly, as if speaking to a four-year-old...and then repeat everything at least 3X as they continually talk over you while reading a script. There will be no lateral communication. This applies even when you are attempting to pay them. Then you will be put on hold again for at least another five to ten minutes. If you request a supervisor, you may be fortunate enough to be connected to a person who is competent...after wasting at least a half hour of your life, for what is normally accomplished in less than five minutes.

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How can I pay my Reflex Credit Card?

The easiest way you can pay your Reflex Credit Card is either online or over the phone, by calling (800) 518-6142. Alternatively, you can pay your credit card bill through the mobile app for iOS and Android, or via mail.

Here’s how you can pay your Reflex Credit Card:

… read full answerOnline: To make an online payment, just log in to your account, using your credentials.

Phone: If you prefer to make a payment over the phone, call customer service at (800) 518-6142.

Mobile app: You can also pay your Reflex Credit Card through the mobile app for iOS and Android.

Mail: Lastly, you can send a check or money order (but not cash) to the following address:
Reflex Card
P.O. Box 6812
Carol Stream, IL 60197-6812

Just keep in mind that mail payments need to be sent at least 5-7 business days prior to your due date to make sure they arrive on time. Meanwhile, online and phone payments only take 1-3 business days to post.

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What credit score is needed for the Reflex Credit Card?

You can get the Reflex Credit Card even with bad credit or with a limited history, which means less than 3 years of financial activity.

The issuer will also take other factors into consideration when deciding about your application, such as your income, existing debts or overall creditworthiness.

Keep in mind that an application could result in a hard pull on your credit, lowering your score for a short period of time.… read full answer

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How do I check my Reflex application status?

Applicants can check their Reflex application status by calling 1 (866) 449-4514. When you call, you’ll need to provide the required information so that Celtic Bank can match you to your application. It should only take a few minutes to find out whether your application is approved, denied, or pending. Celtic Bank does not allow you to check your application status online.… read full answer

How to Check Your Reflex Application Status

Call 1 (866) 449-4514.

Follow the automated prompts that lead to an application status check, or connect with a representative and tell them you’d like to check your Reflex application status.

The automated voice or customer service rep will tell you if your application is pending, approved, or denied.

Typically, you’ll receive Celtic Bank’s decision on your application within up to 30 days. Many applicants are approved much sooner than that. If you haven’t heard back within a reasonable time frame, you can always call customer service to ask about the delay.

You may not like what you learn when you check your application status. But those who get denied can still ask Celtic Bank to reconsider by calling 1 (866) 449-4514.

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