By phone: To contact the Reflex customer service, call (866) 449-4514. The automated service is available 24/7, while customer service representatives are reachable from 7 a.m. to 12 a.m. on weekdays and from 8 a.m. to 8 p.m. on Saturdays and Sundays.… read full answer
By mail: You can send your customer service inquiries to the following address: Reflex Card P.O. Box 3220 Buffalo, NY 14240-3220
Keep in mind that you can also access information about your Reflex Mastercard® through your online account or through the mobile app for Android and iOS.
If you lost your Reflex credit card, you should report it immediately, by calling customer service at (800) 556-5678. You will have to provide any requested information, such as your date of birth or the last four digits of your SSN.
You should receive a replacement Reflex card within 7-10 days. When you receive your replacement Reflex card, you’ll need to … read full answeractivate it before you can make purchases. And if there are any recurring charges linked to the old Reflex card, make sure to update those accounts with your new card information.
Finally, it’s important to note that your Reflex card is covered by $0 fraud liability, which means that you will not be held responsible for unauthorized purchases made with your card while it’s lost. You should still give your card issuer immediate notice of any unfamiliar charges on your account, though.
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