To notify SoFi of travel plans, call the number on the back of your credit card and inform the customer service representative of your destinations and travel dates. SoFi credit card customers are not required to let customer service know about travel plans, though it’s a good idea to do so. If you don’t set a travel notification and charges appear on your card from places you don’t normally visit, it’s possible that SoFi will put a hold on your account to prevent fraud.
How to Set Up a SoFi Travel Notice by Phone
Call SoFi customer service at 1-855-456-7634 or at the number on the back of your credit card.
Inform the customer service representative that you’d like to set a travel notification and tell them the travel destinations and dates.
Confirm your contact information with the representative so they can notify you if they detect something suspicious.
You can set travel notifications for both domestic and international trips. If you forget to set a travel notice and your account gets blocked, call the number on the back of your card and ask SoFi customer service to unblock your credit card. Once you confirm with SoFi that the suspicious transactions are not fraudulent, they will remove the hold and your card will be ready to make purchases again.
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