This is the worst credit card company I have ever dealt with, I have been paying every month and they charged me a late fee amount of $35 each month plus interest, when I called them, they have no record of me paying on time every month, and that I have to fax over evidence that I have paid. Funny, how I have Capital One banking as well. They called and still no record. I faxed it over to Capital One then called them about 2 days later and says we will credit you for that money and will show on next statement, I have paid it off so that I will not have to deal with interest charges.…show more
Did they say what was the issue? Also did they report you late to the credit bureaus? They report you as last once you miss two payments in a row.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.