Evelyn Boros, Credit Cards Moderator
@evelyn_boros
To dispute a Total Visa® Card charge, call Total Card customer service at 1 (877) 480-6988. Alternatively, the address to dispute a charge by mail is:
Total VISA
PO Box 84930
Sioux Falls, SD 57118-4930.
Total Visa disputes are typically resolved within 90 days, though more complex issues may take a little longer. Total Card does not allow you to dispute a charge online.
Once you’ve initiated the dispute, Total Card will then contact the merchant and review any information provided by both parties. You won’t be charged for the disputed transaction, nor any associated fees or interest, while the dispute is under investigation. And you can still use your Total Visa card as you normally would while a dispute is ongoing.
Total Card will notify you of the outcome of the dispute after they’ve completed their investigation. They will either issue a chargeback to your account for the contested amount, or allow the charge to stand. If the disputed charge is ruled to be valid, you would then have to pay that amount, including any applicable fees and interest charges that accrued during the dispute, starting from the original purchase date.
Total Visa® Card
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Does Total Visa report to all bureaus?
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