William Memphis, WalletHub Credit Card Advisor
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The ways you can track the delivery of your new credit card depend on the issuer. Some credit card companies like Chase and Citi allow you to keep track of your credit card, while others like PNC and Wells Fargo don’t.
Issuers that allow you to track the delivery of your credit card:
- Citibank: You can check your Citibank credit card delivery status by calling customer service at (888) 201-4523.
- USAA: When you apply for a credit card, USAA provides you with tracking information via email.
- Barclays: To be able to track your new Barclays credit card, you need to request expedited delivery. Then, call customer service at (877) 523-0478 and ask a representative to send you an email with tracking instructions.
- Chase: You can check your Chase credit card delivery status by calling customer service at (800) 432-3117.
- American Express: To track an American Express credit card, you need to request expedited delivery over the phone at (800) 528-4800. Amex will send an email with a tracking number once the card ships.
- Navy Federal Credit Union: If you ask for expedited shipping for your new card, the Navy Federal Credit Union will send you an email with a tracking number for it.
Keep in mind that, with most issuers, your new credit card should reach you in about 7-10 business days. If it’s been longer than that but you still haven't received you card, you should call customer service to check on it.
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