How can I reach the United Explorer card customer service?

To talk to Chase customer service, call (800) 935-9935 and then press 2, press 0, and enter your account number or user id followed by #. This process will get you in contact with a live Chase representative who should be able to answer your questions or direct you to the appropriate department.... read full answer

How to Talk to Chase Customer Service by Phone

1. Call the Chase customer service phone number at (800) 935-9935.
2. Press 2.
3. Press 0.
4. Enter your account number or user id followed by #.
5. Speak to the live representative.

If you can’t or don’t want to talk to Chase customer service over the phone, there are a few alternatives.

You can check your United Explorer Credit Card application status online or by phone at (800) 436-7927. For both methods, you’ll need to provide your Social Security Number so that the issuer can match you to your application. It should only take a few minutes to find out whether your application is approved, denied, or pending.... read full answer

How to Check Your United Explorer Credit Card Application Status Online

1. Log in to your online account.
2. Go to “Customer Center” at the top and click on it.
3. Navigate to “Open a New Account” on the right side of the page. Finally, click on “Check my application status”.
4. View your United Explorer Credit Card application status: approved, denied, or pending.

Typically, you’ll receive the decision on your application within 7-10 business days. Many applicants are approved much sooner than that. If you haven’t heard back within a reasonable time frame, you can always call customer service to ask about the delay.

You may not like what you learn when you check your application status. But those who get denied can still ask the issuer to reconsider by calling (888) 270-2127.

The United Explorer Credit Card’s payment address is:

Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294

Payments sent via mail take the longest time to post. So in order to avoid late fees, always make sure to send them well before your due date.

For faster processing you can pay your United Explorer Credit Card bill online, by calling ... read full answer(800) 888-8756, or by visiting your nearest Chase Bank branch.