How can I upgrade my Amex Gold card to the Platinum card?

You can upgrade your Amex Gold card to the American Express Platinum card by making a request over the phone at (800) 528-4800. Alternatively, log in to your online account and click on “Amex Offers and Benefits” at the bottom of the page to see if you’re eligible for an upgrade from Amex Gold card to American Express Platinum card. You may also receive a targeted upgrade offer, either by e-mail or through regular mail. 

Things to know about the Amex Gold card upgrade:

• If you have unredeemed rewards or earned the welcome bonus, you should wait until you’ve had the card for at least 12 months before requesting an upgrade. Otherwise, you will lose any reward points you’d previously earned but not redeemed, along with the bonus.
• If you upgrade from Amex Gold card to American Express Platinum card, you won’t be eligible to earn the American Express Platinum card’s welcome bonus offer of 80,000 points.
• American Express will credit the pro-rated portion of the Amex Gold card’s annual fee that you’ve already paid toward the new American Express Platinum card and charge the remainder of the new card’s $695 annual fee to the first month’s billing statement.
• If you qualify for an upgrade from Amex Gold card to American Express Platinum card, you should get your new card within 7-10 business days of approval.
• The card number, credit limit, and APR won’t change. But the new card will come with a different expiration date and security code.
• There’s no hard inquiry associated with an upgrade, so there’s no effect on your credit score.

Once you upgrade, you’ll get perks like 5 points / $1 spent on flights booked directly with airlines or with American Express Travel (up to $500,000 spent per year) and prepaid hotels booked with Amex. The card also offers annual Uber and airline fee credits, automatic elite status with the Hilton Honors and Marriott Bonvoy loyalty programs to enrolled cardmembers, and more.