You can upgrade from Capital One Platinum to Quicksilver with an offer from Capital One through your online account. Platinum cardholders who do not receive an offer can call customer service at (800) 227-4825 to request an upgrade. Capital One tends to offer upgrades on accounts that are at least six months old with a history of timely payments and low credit utilization.
To accept an offer to upgrade Capital One Platinum to Quicksilver, click “Upgrade Now” on the notice in your online account or email, followed by “Finalize Now,” and check the box stating you agree to the terms. Click “Upgrade Card” to complete the process. Upgrade offers do not affect your credit score. If you call customer service to request an upgrade, however, Capital One will pull a copy of your credit report to see if you qualify. This will cause a slight decrease in your credit score, but only temporarily.
Once you’ve qualified to upgrade Capital One Platinum to Quicksilver, you should receive your new Quicksilver card in about 7 to 10 business days. Unless it’s stated differently in your upgrade offer, you will keep your current card number with no changes to either your APR or credit limit. You can use the Platinum card and utilize Quicksilver’s features and benefits until the new card arrives. However, when you upgrade, you are not eligible for the Quicksilver card’s $200 initial bonus.
If you don’t qualify for an upgrade from Capital One Platinum to Quicksilver, consider the QuicksilverOne card instead. Its credit requirements are similar to the Platinum card’s, but it offers 1.5% cash back on all purchases. There’s also a $39 annual fee.