You can ask to upgrade from Chase Sapphire Preferred to Reserve by phone or online. To do so by phone, call Chase customer service at 1-800-432-3117, enter your account information and ask to speak to a customer service representative. Tell the representative you would like to upgrade your Sapphire card to Reserve, and he or she should be able to pull up your file and give you a decision in a few minutes. To request an upgrade online, log into your Chase account and go to the Secure Message center. Send a message saying you’d like to switch to Sapphire Reserve, and you should hear back within four hours.
Either way, asking for an upgrade won’t trigger a hard inquiry on your credit, so there’s no harm in trying. But there are a few details you should be aware of before you make your request.
Here’s how to upgrade Chase Sapphire Preferred to Reserve:
- Wait at least 13 months after opening your Chase Sapphire Preferred account. You can’t upgrade sooner than that.
- Keep your Sapphire Preferred Card for at least 24 months if you want Sapphire Reserve’s 80,000-point initial bonus.
- Contact Chase customer service by phone or secure online message when you’re ready to upgrade.
- Get a decision within four hours, if not immediately.
- Both Chase Sapphire Preferred and Reserve require excellent credit. So you shouldn’t need to upgrade your credit score in order to upgrade to Reserve, as long as you’ve at least maintained your standing since getting Preferred. You can check your latest credit score for free on WalletHub and use your customized credit analysis to improve, if need be.
- Even if your credit is excellent, you could be denied an upgrade. For example, you might have too much debt relative to your income, high credit utilization, or a spotty payment history. It’s especially important to pay your bills on time in the months before you want a credit card company to approve you for something.
Asking to upgrade Chase Sapphire Preferred to Reserve is quick and easy. Approval is not guaranteed, but using your available credit responsibly certainly helps. And since you’ll find out the same day, you won’t waste any time wondering if you’ve been successful.
But it’s also important to note that Chase Sapphire Reserve isn’t an obvious upgrade over Sapphire Preferred for everyone. It all depends on whether you’ll get enough value from Reserve’s extra travel perks to make up for its much higher annual fee.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines
. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.