Yes, the U.S. Bank Altitude Connect card does offer cell phone insurance. The U.S. Bank Altitude Connect card gives cardholders up to $600 per claim to repair or replace a damaged or stolen phone, if they charge their phone bill to the card every month.
The maximum coverage amount is $600 per year, and there is a $100 deductible. U.S. Bank Altitude Connect cell phone protection does not cover rented, borrowed or prepaid phones. It doesn't cover lost phones or cosmetic damage, either.
How to Use U.S. Bank Altitude Connect Cell Phone Protection
Check if you have other applicable coverage. U.S. Bank only offers secondary cell phone insurance. You’ll have to exhaust any other coverage you might have before making a cell phone insurance claim with the U.S. Bank Altitude Connect card.
Notify the Benefit Administrator within 60 days of the incident by calling 1-866-894-8569. You can also open a claim online.
Submit the required documents within 90 days of the incident. These documents include “your eligible card account statement reflecting the monthly payments for the month before your phone was stolen or damaged, a copy of your current cell phone service provider’s billing statement, and any other requested documents.
Wait up to 10 business for a decision. The Benefit Administrator will notify you as soon as your claim has been processed.
No, the U.S. Bank Altitude® Connect Visa Signature® Card does not have return protection coverage. Return protection is a benefit that offers reimbursement for undamaged, working items purchased with a credit card that cannot be returned to the merchant within a certain number of days of purchase. This benefit is becoming rarer as time goes on, however, as many issuers have dropped it to cut costs.... read full answer
The U.S. Bank Altitude® Connect Visa Signature® Card is not a metal credit card, as it is made of plastic like most other credit cards. There’s no functional difference between a plastic card like the U.S. Bank Altitude Connect Card and a metal credit card, though, so don’t dismiss the U.S. Bank Altitude Connect Card just because it isn’t metal. If you like the card’s terms and benefits, you should still consider applying.... read full answer
No, U.S. Bank Altitude Connect does not have travel insurance. While U.S. Bank Altitude Connect does have benefits such as roadside dispatch and travel and emergency assistance, travel insurance is not among the card's perks. This is because the U.S. Bank Altitude Connect Card is made for people who want good rewards on everyday spending.
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