Adam McCann, Financial Writer
@adam_mcan
A credit balance refund on the USAA® Rewards™ Visa Signature® Card is a reimbursement for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $200, but pays $300, can get a credit balance refund of the $100 that they overpaid.
Cardholders can request a USAA Rewards Visa credit balance refund: by phone (1-210-531-8722) or by sending a written request to
USAA
9800 Fredericksburg Rd.
San Antonio, TX 78288
They can get their refund in the form of a check. Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one.
Please note that you are not required to request a credit balance refund if you overpay your USAA Rewards Visa. If you have a negative balance on your account, meaning you’ve paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, USAA is required to offer you a refund.
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What happens if you overpay your credit card?
If you overpay your credit card balance, the payment will result in a negative account balance, which means the credit card company will owe you money. The next time you make a purchase with the credit card, the amount you overpaid will count toward it.
If you accidentally overpaid your credit card and would like a refund, you can submit a written request to your credit card company. Federal law requires a refund to...
read full answerWhat does a negative balance on a credit card mean?
A negative balance on a credit card means that your balance is belo zero. In other words, your credit card company owes you money, rather than the other way around. In other words, you’ve paid more than your total balance due. Credit card companies generally prevent you from paying more than you owe, especially online. But if you pay by check, you might get around the policy. You’ll see the negative balance on your monthly statement...
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