How can I reach the Walmart Credit Card customer service?

The bank that issues Walmart credit cards is Capital One. Capital One has been the Walmart credit card issuer since October 2019, when the revamped Walmart Rewards Mastercard and Walmart Rewards store credit card debuted.

While Capital One issues both versions of the Walmart credit card – a Mastercard that you can use anywhere, and a traditional store-only credit card – you cannot apply for both. You’ll have to submit an application for the Rewards Mastercard, and if you don’t qualify for that card, Capital One may consider you for the Walmart Rewards store card. You will need at least fair credit to ensure high odds of approval for the Walmart Rewards Mastercard.… read full answer

From 1999 until late 2019, the Walmart credit cards were issued by Synchrony Bank. The new Capital One-issued cards are much improved over their Synchrony Bank predecessors, adding 5% cash back on walmart.com purchases, including pick-up and delivery orders. The Rewards Mastercard also adds a pair of new rewards categories, restaurants and travel, which give 2% cash back.

The Walmart Credit Card credit score requirement is “fair” for both the Walmart Credit Card and the Walmart® Store Card; that’s a credit score of 640+. The difference between these two cards is that the Walmart Credit Card can be used anywhere, while the Walmart® Store Card can only be used at Walmart and its affiliates (Sam’s Club, Murphy USA).… read full answer

Here’s what you need to know about the Walmart Credit Card credit score:

• Both the Walmart Credit Card and the Walmart® Store Card require fair credit for approval. That means a score of 640+.
• The Walmart Credit Card can be used anywhere Mastercard is accepted. The Walmart® Store Card can just be used at Walmart, Walmart Neighborhood Market, Murphy USA, and Sam’s Club.
• Your credit score isn’t the only thing Capital One will look at when evaluating your application. They’ll also consider your income, existing debt, employment and recent credit inquiries, among other things.

If you’re a frequent Walmart shopper, the Walmart® Store Card is a pretty decent deal, offering 2 - 5 points per $1 at Walmart.com, Walmart Stores, Walmart & Murphy USA Fuel Stations. With the Walmart Credit Card, you earn 5% cash back in Walmart stores using Walmart Pay for the first 12 months, 5% back on Walmart.com purchases, 2% back at Walmart stores and fuel stations, 2% back on restaurant and travel purchases, 1% back on all other purchases.

You can pay your Walmart Credit Card online, via the Capital One app over the phone at (877) 383-4802, by mail, or in person at a Walmart location. The same payment methods apply to the Walmart® Store Card, too.

Here’s how you can make a Walmart Credit Card payment:

• … read full answerOnline: To pay online or through the Capital One mobile app, simply log in to your account and click “Make a Payment.” Then, fill in the amount you want to pay – you can choose your last statement balance, current balance, minimum payment, or a custom amount – and click “Continue.” On the next screen, you can choose the date you want to pay and which checking account to pay from. Finally, click “Submit Payment.”
• By phone: To pay your Walmart credit card bill over the phone, call (877) 383-4802 (or the number on the back of your credit card) and enter the last 4 digits of your credit card number. The automated system will give a menu of options – choose “make a payment.” After that, the system will guide you through the payment process.
• By mail: If you would rather mail in a Walmart credit card payment, mail a check and the payment coupon from your monthly statement to the address on the coupon. The address is:

  Walmart Credit Card/Capital One

  Attn: Payment Processing

  PO Box 71083

  Charlotte, NC 28272-1083.

• In person: Payments can also be made in any Walmart location at the customer service desk or with a cashier. You’ll need to bring the payment coupon from your credit card statement, along with the Walmart credit card itself. Similarly, if you’re a Sam's Club member, you can make a Walmart credit card payment at any Sam's Club location at the customer service desk or with a cashier.