How does Wells Fargo credit card rental car insurance work?

Wells Fargo credit card travel insurance is a benefit that pays a maximum amount between $150,000 to $1,000,000, depending on the card, for any covered loss related to an accident involving a licensed Common Carrier. It includes any motorized vehicle or mode of transportation that transports passengers for hire.

Here’s what you need to know about Wells Fargo credit card travel insurance:… read full answer

• How to get it: You must purchase the passenger fare with your Wells Fargo consumer credit card while the insurance is effective to be eligible. The benefit is effective the date you become a Wells Fargo credit cardholder.
• Who is covered: The Wells Fargo travel insurance covers the cardholder, spouse, and dependent children. Any covered Loss must occur within one year after the accident in order to receive payment.
• What is covered: accidental loss of life, speech, hearing, sight, and appendages, and more. Benefit payment ranges from 25% to 100%, depending on the severity of the loss.
• What is not covered: emotional trauma, mental or physical illness, and illegal acts. Also not included are driving while intoxicated, being under the influence of narcotics, motorized vehicle racing, suicide or attempted suicides, and other incidents. Refer to your Guide to Benefits for the complete list of covered and non-covered incidents.
• How to claim: To file a claim, contact the Claim Administrator at (866) 804-4770 within 20 days of any covered loss and request a claim form. Claims documents may also be submitted online or faxed to (855) 830-3728. Complete all items on the required claim form, attach all appropriate documents, and mail them to:
  Broadspire, a Crawford company,
  P.O. Box 459084,
  Sunrise, FL 33345
  Reference policy # 9906-98-50.

You or your beneficiary should receive payment within 30 days after complete proof of loss is received, and all other terms of the policy have been completed.

While not traditionally thought of as travel insurance, Wells Fargo credit cards also offer car rental insurance as an additional travel perk. Some cards also provide trip cancellation protection and lost luggage reimbursement. There are several other issuers who offer extensive travel insurance benefits on some of their credit cards, so make sure to also check out the best credit cards with travel insurance on the market.

The Wells Fargo Platinum credit card rental car insurance covers cardholders for damages resulting from either an accident or theft, up to the actual cash value of a rental vehicle. The benefit provides coverage for up to 15 consecutive days on rentals within the U.S., and for up to 31 days on cars rented abroad. To be eligible, cardholders must pay for the rental entirely with Wells Fargo Platinum as well as decline the rental agency’s insurance.… read full answer

Wells Fargo Platinum rental car insurance is secondary, meaning the benefit may reimburse cardholders for any charges not covered by a primary auto insurance plan. Vehicles not covered include trucks, cargo vans, motorcycles, limousines and more. Some situations are also not covered. Those include losses and incidents such as theft of personal items, injuries or damages inside or outside of the rental vehicle, and more.

Here’s how to file a claim:

To file a Wells Fargo Platinum card rental car insurance claim, call the Benefit Administrator at (800) 348-8472 or visit www.eclaimsline.com within 45 days of the covered incident. You must postmark your signed and completed claim form no later than 90 days after the incident. Do this even if all the other required documents are not yet available. All documents have to be postmarked within 365 days of the incident. You should receive payment within 15 business days from the date all of your documents are received and the claim is substantiated.