How does the Wells Fargo Platinum rental car insurance work?

The Wells Fargo Platinum credit card rental car insurance provides coverage against damage or theft of a rental vehicle. To be eligible, cardholders must pay for the rental entirely with Wells Fargo Platinum as well as decline the rental agency’s insurance.

How the Wells Fargo Platinum Rental Car Insurance Works

• Overview: The benefit provides coverage for up to 15 consecutive days on rentals within the United States, and for up to 31 days on cars rented abroad. Also, Wells Fargo Platinum rental car insurance is secondary, meaning the benefit may reimburse cardholders for any charges not covered by a primary auto insurance plan.
• Coverage value: Up to $50,000 or the actual cash value of the vehicle, whichever is less.
• What is covered: You’re covered for damages resulting from collision or theft, along with loss of use and towing charges.
• What is not covered: Vehicles not covered include trucks, cargo vans, motorcycles, limousines, and more. Some situations are also not covered. Those include losses and incidents such as theft of personal items, injuries, or damages inside or outside of the rental vehicle, and more.

How to File a Rental Car Insurance Claim

To file a Wells Fargo Platinum card rental car insurance claim, call the Benefit Administrator at (800) 316-8051 within 60 days of the covered incident. You can also file a claim online. All documents have to be submitted within 365 days of the incident. You should receive payment within 15 business days from the date all of your documents are received and the claim is substantiated.