To file a complaint about AAA, go online and submit your issue to the Better Business Bureau as well as your state’s insurance regulator, then write a review of AAA on WalletHub. This will either allow AAA to fix their mistake or it will warn other consumers of potential problems with AAA’s service.
How to File a Complaint About AAA
File a complaint with the Better Business Bureau (BBB). Use the Bureau’s online claim submission process to file your claim. The Better Business Bureau forwards complaints within two days, and customers will be notified of any response from AAA or if they fail to respond.
Submit a formal complain to your state’s insurance regulator. Click here to find the database of the state insurance departments. Select your state and complete the online consumer complaint form.
Write a review on WalletHub. AAA customers can voice their opinion by going to AAA’s profile on WalletHub and clicking “Write a Review”. At the very least, this will help other consumers thinking about doing business with the company.
Complain on social media. Use whatever social media platforms you have to your advantage. This can help build awareness for your issue, including from AAA. If you have the ability to contact the company directly via social media, that’s a good idea too.
What You Need to File a Complaint About AAA with Regulators
Your name, address, and phone number
The name of any specific agent
Your policy number and AAA membership number
Any relevant claim number
The details of your complaint/concern
So, if you're disappointed with any element of AAA’s service, you can rest easy knowing that you have several options for filing a complaint.
To cancel AAA insurance, the policyholder must contact their agent directly or call customer service at 1-877-387-8378. The cancellation can be arranged for a future date or set to take effect immediately. You will need your name, policy number, and the date you want your policy to end.
Cancel by phone by calling 1-877-387-8378.
Cancel in person by taking your name, policy number, and the date you want your policy to end...
AAA is so cheap because the company offers a wide variety of discounts that almost anyone can get. A minimum coverage policy from AAA costs an average of $66 per month, and AAA premiums can be made even cheaper by taking advantage of discounts such as paid-in-full discount and safety inspection discount. Plus, AAA rewards customer loyalty with discounts for insuring more than one car and bundling multiple policies, such as home and auto.
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