The Allstate phone number is 1 (800) 255-7828 for customer service, and customer service representatives are available 24/7. You can also contact Allstate by emailing customer service or visiting a local agent.
How to Contact Allstate
Call 1 (800) 255-7828 to speak with a customer service representative
Mail your request to Allstate at Allstate Insurance Company / PO Box 660636 / Dallas, TX 75266
Visit an Allstate agent in person if there is one nearby
Exactly what you’re looking to do will determine the best way to contact Allstate. For instance, to file a claim, you can file online, over the phone, or through the Allstate mobile app. However, to cancel your policy with Allstate, you will most likely need to call 1 (800) 255-7828.
Allstate does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, Allstate is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.
Your Allstate car insurance policy likely requires you to report an accident “promptly” or “as soon as possible.” But even though you have to immediately report the accident, that does not mean you have to immediately file a claim. In fact, you can wait 1-10 years to file a claim, depending on your state’s laws and the type of claim you need to file.
It’s important to keep in mind that the longer you wait to file a claim, the more difficult it will be for your insurance company to investigate and approve it. Filing a claim as soon as possible helps to ensure that everyone remembers the details of the accident and the evidence is still intact, so your claim is less likely to be challenged.
Allstate allows you to file a claim online, over the phone, or through the mobile app. If you have any questions, you can call customer service at 1-800-255-7828.
No, you cannot cancel your Allstate insurance policy online because Allstate requires all policies to be canceled over the phone (by calling at 1-800-676-5456). Allstate insurance policies can be canceled at any time, with a cancellation fee.
To cancel your Allstate policy, prepare the necessary details including your name, address, Social Security number, policy number, and driver’s license number. You may be asked to provide your new policy information if you are switching insurers.
2. Determine When Your Policy Should End
If you are switching insurers, it is best to have a small overlap between your old policy and your new one to avoid having a lapse in coverage. If you are selling your car, make sure your policy does not end before your car is sold.
3. Contact Your Insurer
The easiest way to contact Allstate is to call them at 1-800-676-5456 and cancel your policy with a representative over the phone.
4. Pay Any Cancellation Fees
Allstate does have a cancellation fee. Be prepared to pay your cancellation fee when contacting the company.
5. Confirm Cancellation
You should receive confirmation of your policy being canceled by mail or email. If you do not receive confirmation by the date agreed upon for the policy to end, contact Allstate to verify cancellation.
Allstate roadside assistance costs about $79 annually for the advantage plan and $149 per year for the elite plan. Allstate roadside assistance is an optional endorsement that customers can add to their car insurance policy and use when they need emergency towing, fuel delivery, and more. Exact prices may vary depending on the state and the covered vehicles.… read full answer
Allstate Roadside Assistance Includes:
Towing up to $150 (up to $250 for elite members)
Allstate roadside assistance is meant to help drivers in need of immediate rescue, but it usually does not pay for the underlying problem, such as engine repairs or a battery that needs replacing. Additionally, Allstate roadside assistance only covers three rescues per year for Advantage subscribers and five rescues per year for Elite subscribers.
Purchasing roadside assistance from your car insurance company is usually less expensive than a motor club membership from a company such as AAA. However, it might not provide as much coverage. For more information about choosing between roadside assistance options, check out WalletHub’s guide to the best roadside assistance.
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