The American Family phone number is 1 (800) 692-6326 for customer service, and customer service representatives are available Monday to Friday, 8 AM - 8 PM CT. You can also contact American Family by going to American Family's website and starting an online chat, emailing customer service, or visiting a local branch.
How to Contact American Family
Call 1 (800) 692-6326 to speak with a customer service representative
Go to American Family's website and use the chat function
Mail your request to American Family at 6000 American Parkway / Madison, WI 53783
Speak with an American Family agent in person if there is one nearby
Exactly what you're looking to do will determine the best way to contact American Family. For instance, to file a claim, you can file online, over the phone, or through the AmFam mobile app. However, to cancel your policy with American Family, you will most likely need to call 1 (800) 692-6326.
American Family does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, American Family is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.
Your American Family car insurance policy likely requires you to report an accident “promptly” or “as soon as possible”. But even though you have...
No, you cannot cancel your American Family insurance policy online because American Family requires all policies to be canceled over the phone (by calling at 1-833-381-1155). American Family insurance policies can be canceled at any time, with no cancellation fee.
How to Cancel Your American Family Insurance Policy
1. Gather the Right Information
To cancel your American Family policy, prepare the necessary details including your name, address, Social Security number, policy number,...
American Family roadside assistance costs between $12 and $72 per year or between $1 and $6 per month on average, though exact prices may vary depending on your state and your car. American Family roadside assistance can be added to your new or existing American Family car insurance policy and used when you need emergency towing, fuel delivery, and more.
If you need roadside assistance help now, you can request help through the American Family mobile app, on the American Family website, or by calling 1-800-692-6326.
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