Delaney Simchuk, Car Insurance Writer
The American Family phone number is 1 (800) 692-6326 for customer service, and customer service representatives are available Monday to Friday, 8 AM – 8 PM CT. You can also contact American Family by going to American Family's website and starting an online chat, emailing customer service, or visiting a local branch.
How to Contact American Family
- Call 1 (800) 692-6326 to speak with a customer service representative
- Go to American Family’s website and use the chat function
- Mail your request to American Family at 6000 American Parkway / Madison, WI 53783
- Speak with an American Family agent in person if there is one nearby
Exactly what you’re looking to do will determine the best way to contact American Family. For instance, to file a claim, you can file online, over the phone, or through the AmFam mobile app. However, to cancel your policy with American Family, you will most likely need to call 1 (800) 692-6326.
To learn more, check out WalletHub’s full review of American Family.
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